Assessments:  Personal Characteristics:   Sales  Assessments 


Sales predicts success in jobs that involve selling ideas, services or products. This assessment is designed to identify character traits such as initiative, commitment, persuasiveness and resilience.

The applicant will answer a series of 140 true/false and multiple choice questions. The approximate completion time is 25 minutes.

Typical applicant screen.
   

The assessment is based on the content shown below. If these factors are critical for a job, then the Sales assessment should be completed by the applicant.

Goal Orientation
  • Close a debtor contact with the appropriate questions.
  • Set specific goals and work hard to achieve them.
  • Set monthly goals.
  • Operate within budgets set by the company.
  • Suggest or show alternative solutions based on debtors needs.
  • Plan work carefully and in an organized manner.
Influence and Persuasion
  • Obtain the active involvement and hold the interest of a debtor.
  • Direct conversation toward a commitment.
  • Suggest the best solution for the debtors’ needs.
  • Listen carefully and use debtors’ responses to sell items they really want or need.
  • Demonstrate products persuasively, highlighting positive features.
  Resilience
  • Show confidence even after a hard refusal/rejection.
  • Persist after a debtor says "no."
  • Overcome objections of difficult debtors.
  • Bounce back quickly when repeatedly rejected.
Initiative
  • Maintain appropriate call volume.
  • Follow-up on leads and referrals immediately.
  • Keep informed about competitors’ products or services.
  • Make decisions quickly.
  • Stick with debtors to the end of a transaction.
  • Strive to close a contact/transaction every time.